Privacy Policy

1. Scope and service purpose

EchoSphere AI provides developers and businesses with access to supported artificial intelligence model APIs. Through the app, users may create an account, purchase API usage credits or service plans, receive and manage individual access tokens, review usage, and access integration information.

Our service does not provide shared accounts, compromised credentials, or unauthorized access to third-party services. Access tokens issued by EchoSphere AI are intended only for the authorized user's legitimate development or business use.

2. Information we collect

Account and contact information

When you register or manage an account, we may collect information such as your name, email address, telephone number, account identifier, and authentication information. Passwords are stored using protective security measures and are not intended to be stored in plain text.

Orders, subscriptions, and payments

We may collect order numbers, purchased plans or credits, transaction status, billing records, and related customer-service information. Payments may be processed by Google Play or another payment provider. We do not receive or store your complete payment card number when the transaction is handled by such a provider.

API credentials and usage information

We process access-token identifiers, API request volume, credit consumption, timestamps, model selection, request status, error logs, and other technical metadata needed to authenticate requests, calculate usage, prevent abuse, and provide support. Secret token values should be kept confidential by the user.

API input and output

When you call an AI model through our service, the content included in your API request may be transmitted to the applicable model service provider, and the resulting output may be returned through our systems. We process this content only as needed to deliver the requested service, maintain security, investigate failures, and comply with law. You must not submit sensitive personal information unless it is necessary and you are legally permitted to do so.

Device and diagnostic information

We may automatically receive limited technical information, such as app version, operating-system version, device type, IP address, network status, crash details, and security logs. This information helps us keep the service reliable and secure.

3. How we use information

We use information described above to:

• Create, authenticate, secure, and maintain user accounts.
• Process orders and provide purchased API credits or service plans.
• Issue, display, revoke, and protect individual access tokens.
• Route API requests and return responses from supported AI models.
• Calculate usage, display consumption records, and prevent fraud or abuse.
• Provide customer support and important service communications.
• Diagnose errors, maintain availability, and improve service performance.
• Comply with legal obligations and enforce our terms.

We do not use personal information collected through the app to sell advertising, and we do not sell personal information for monetary consideration.

4. When we share information

We may share only the information reasonably necessary with:

• AI model and infrastructure providers that process API requests or provide hosting, network, security, and monitoring services.
• Payment providers that process purchases, subscriptions, refunds, and fraud checks.
• Professional advisers and public authorities when reasonably necessary to comply with law, protect rights and safety, or respond to valid legal requests.
• A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.

Service providers may process information only for the services they provide to us and must protect it under applicable contractual and legal requirements.

5. Data retention

We retain personal information only for as long as necessary to operate the service, maintain transaction and security records, resolve disputes, prevent fraud, and satisfy legal or accounting obligations. Retention periods vary depending on the type of information and why it was collected. When information is no longer required, we delete it or anonymize it where reasonably practicable.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, loss, disclosure, or misuse. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security. Users are responsible for protecting their login details and access tokens and should revoke a token immediately if they believe it has been exposed.

7. Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request a copy of certain information, object to or restrict certain processing, or withdraw consent where processing is based on consent.

You may update available account information within the app. To request account deletion, use the account-deletion option provided in the app or contact us using the details below. Some transaction, fraud-prevention, and legal records may be retained where required or permitted by law.

8. International processing

EchoSphere AI, its service providers, and supported AI model providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for cross-border transfers in accordance with applicable data-protection law.

9. Children's privacy

EchoSphere AI is intended for developers, businesses, and users who are legally able to enter into a service agreement. It is not directed to children under 13, or the higher minimum age required in a user's country. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-party services and links

The app may connect to payment services, AI model providers, or websites operated by third parties. Their handling of information is governed by their own privacy policies. We encourage you to review those policies before using the relevant third-party service.

11. Changes to this policy

We may update this Privacy Policy to reflect changes to the app, our practices, or legal requirements. We will post the updated version at this location and revise the “Last updated” date. Where required by law, we will provide additional notice or request consent.

12. Contact us